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Dean & DeLuca’s Painful Decline Continues With Closure of Midtown Cafe

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Another closure marks the gourmet grocer’s New York City downfall

A customer stares at nearly empty shelves where a few to-go foods are available
A woman browses the nearly empty shelves at Dean & DeLuca’s Soho location
Carla Vianna/Eater

Dean & DeLuca has closed its Midtown cafe, following weeks of scaling back its hours and adopting a cash-only policy.

The cafe located inside the New York Times building opened more than 10 years ago, but a note hanging on its window announced its farewell this week. It shouldn’t come as a surprise, as the gourmet grocer’s financial downfall has also caused closures of its Upper East Side location as well as its brand new Meatpacking District restaurant Stage.

Now, the only store that remains is the Soho flagship — though that location is also feeling the heat. As of last month the Soho grocery store was mostly empty, with little to no produce on its shelves, a product of a mysterious “renovation” that employees didn’t know much about.

As of September 6, the big Soho location was gated up and closed for renovations, and repeated phone calls to the store went unanswered.

It’s been a troubling year for the New York-born grocer, which has now closed most of its U.S. locations and is facing lawsuits from unpaid vendors and suppliers. In 2014, the brand was purchased by Thai real estate giant Pace Development, which went on to open a big network of stores in Asia. Meanwhile, CEO Sorapoj Techakraisri recently said he’s “adjusting” the grocer’s U.S. footprint to a more “appropriate size,” while other reports say the parent company is trying to sell the business.

A sign announcing Dean & DeLuca’s closure
The sign on Dean & DeLuca’s Midtown cafe
Eater Tipline
A closed Dean & DeLuca store
Dean & DeLuca in Soho
Robert Sietsema/Eater

Dean & DeLuca

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