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Inside the Utterly Bleak Scene at Dean and DeLuca’s Big Soho Store

The once-renowned grocery store is supposedly undergoing “renovations”

Empty produce bins inside the Dean & DeLuca grocery store Carla Vianna/Eater

The apocalyptic scene continues at Dean & DeLuca’s Soho flagship — as of Monday afternoon, the gourmet grocer’s produce baskets remained empty, as was its deli, and the sushi counter was out of service. Empty shelves held just a few packaged foods, while employees stood silently at their posts, offering little to no explanation for the vast lack of food.

Despite its dreary appearance, floor manager Mohammed Rahman says the store isn’t closing but rather undergoing renovations. Several signs that read “Please pardon our appearance as we prepare for renovations” are now strung about the store, located at 560 Broadway at Prince Street. Rahman says he hasn’t been told much about the renovations or when they’re supposed to start.

The once-successful grocer has been cut off by many U.S. vendors and suppliers after failing to pay them, which would explain the lack of products in Soho. Dean and DeLuca is reportedly still serving coffee in its cafe Midtown New York Times building, but it abruptly closed its Upper East Side location in June as well as its newly opened Meatpacking restaurant Stage.

It’s quite the fall for the grocery, which has been a destination for artisanal goods since it opened in 1977. For now, the Soho store is still open, but there’s not much to buy there. Take a look at the scene on Monday.

A nearly empty pastry counter with a few cans sitting inside a cold case
A customer stares at nearly empty shelves where a few to-go foods are available
An empty deli counter inside grocery store Dean & DeLuca
A nearly empty deli counter with a few hams sitting in a cold case
An empty sushi counter with a sign that reads “sushi is temporarily unavailable”
A sign reads “sushi is temporarily unavailable” at the sushi counter inside Dean & DeLuca
A few baskets of potatoes and onions inside a grocery store, though the back produce shelves are nearly empty
Potatoes and onions are among the only items that remain, as well as some produce items

Dean & DeLuca

383 Kalaimoku Street, , HI 96815 (808) 729-9720 Visit Website
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