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Danny Knows Best

2013_danny_meyer_shack_expansion123.jpgDanny Meyer's not just focusing on restaurants these days. His consulting company, Hospitality Quotient which launched four years ago, is training doctors, nurses and entire healthcare companies in service, borrowing lessons from his book Setting The Table — and its working. 70 percent of the company's revenue now comes from healthcare companies. One doctor says: "We didn't learn anything like this in medical school." [Crain's NY]