Shout out to the good people of Glass, Lewis & Co. for placing a $170 order and not leaving a tip. @glasslewis
— Brendan O'Connor (@OConnorB_) July 22, 2013
An employee of the Milk Truck kiosk in the South Street Seaport got fired for tweeting about a group of customers that didn't tip on a $170 order. The former Milk Truck worker, Brendan O'Connor, details how it all went down in a post for The Awl. O'Connor writes:
One of the unusual things about this particular food service job was that the owner used customer comments and pictures on social media—especially Twitter and Instagram—to monitor his workers. Grilled cheese: gamified.When a group of workers from Glass, Lewis & Co. (a shareholder advisory services firm) called in a large order and did not tip, O'Connor tweeted about it (see above). Then things got interesting:
O'Connor says that a rep from Glass, Lewis & Co actually called his boss to complain about being tip-shamed. The company apologized with this tweet: 
And, as you can see, the company accepted the apology. O'Connor's boss explained that he would have to let him go because of this social media snafu. The former Milk Truck employee writes:
At least I wasn't asked to delete the tweet. And I wasn't asked to apologize. Not that I would have done either of those things. I was just canned. A part-time food-truck worker with 300 Twitter followers managed to shame some Wall Street firm into getting him fired. What a world.Now, both Glass, Lewis & Co and Milk Truck are getting shamed on Twitter. Here's a glimpse at the backlash:
If you work for Glass Lewis, I wouldn't go out for a meal for a while. The people who make your food are pissed. #goodluckwiththat
— BranVanChemist (@BranVanChemist) July 30, 2013
#apps Meet Glass, Lewis and Co., the company that got a food truck employee fired for offending them on Twitter http://t.co/uDPTnjr4Q4
— PSD to Wordpress (@psdwordpress) July 30, 2013
Social media justice. Just search @glasslewis, @milktrucknyc, & @OConnorB_. That's what u get for firing someone over justified tip shaming.
— VictoriaHeckenlaible (@V_Heck) July 30, 2013
@milktrucknyc, I am disgusted by your firing of an employee at the behest of the cheap bastards at @glasslewis. You should both be ashamed.
— Chris Stu Stuart (@pomodrunkard) July 30, 2013
@cshirky If I had a grilled cheese truck I would "reserve the right to refuse service" to @GlassLewis. :P
— Todd Florio (@ToddFlorio) July 30, 2013
@GlassLewis Keep going back to @milktrucknyc. Nobody else would want your cheap-ass doing business with them. You both deserve each other.
— jasmine (@jasminemoy) July 30, 2013
· @Oconnorb [Twitter]
· Millennial Fired For Tweet [The Awl]
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