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Even well known critics like Steve Cuozzo get bad service sometimes: "I'm no anonymous critic. I long ago ditched fake-name credit cards. I nearly always reserve in my own name, often using That I encounter at least as much amateurish, clueless or downright hostile service as I did in my 'anonymous' days speaks to the current state of restaurant staffing. It makes it easier to write funny reviews, but it's nothing to laugh about when regular customers are treated worse." [NYP]