William Grimes goes deep inside the world of on-call restaurant equipment repairmen. The owner of Kitchen Repair Specialists recalls one crazy day on the job: "At Gramercy Tavern, the chef pulled a valve from the oven to show me what was wrong and I heard the hissing sound of gas escaping?Just when I turned around to plug the hole with my finger, I got a fireball that melted my hair." [NYT]
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