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Danny Meyer's Alphabet Soup

2009_08_maialinomeyer.jpgThe Times checks in on Danny Meyer's consultant business Hospitality Quotient to see just what he's teaching eager new managers. The most interesting tidbits are, of course, the kind of OCD Meyerisms. A.B.C.D.: always be connecting dots. D.H.C.D stands for Direct, honest, constructive dialogue. While RICHEST means (deep breath) Respect, integrity, courtesy, humility, empathy, self awareness, and trust. [NYT]