Thank you for visiting the Eater Complaints Department, your unedited platform for voicing poor dining experiences, gross restaurant trends, and general underhandedness. Have grievances? Operators are standing by.
From: [an eater]
Date: Friday, September 12, 2008
To: eater complaints dept.
Subject: On the General Decline of the Empire Diner
The Empire Diner has hired German (!) consultants. The menu has changed radically for the worse. It wasn't ever that great, but the hamburgers were fine and they served real turkey. Now the burgers are gray, greasy, frozen things on cheapo buns (real diner food!), and the turkey is pre-packaged, pre-sliced. Over the years the place has turned into an art world tourist trap, like a low-rent Florent. But during lulls it was still a nice place to go to sit at the counter. Now there are no more adorable, irritating Empire Diner quirks: they serve diet soda, they've ditched the too-loud piano player, and they give you a full size plate for your burger, so the fires don't spill all over the black glass. Too bad the fries now suck.