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Fw: Worms in my Grits at Kitchenette

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From: [an eater]
Date: Friday, August 29, 2008
To: eater complaints dept.
Subject: Worms in my Grits at Kitchenette

——

I feel very compelled to share this experience not just because of the actual incident, but because of the unbelievable response we received...

Last Sunday, a friend and I were dining at the adorable Kitchenette in Tribeca. Halfway through my friend's grits, she noticed a worm on her spoon. When we combed through the bowl, however, we found that the entire portion was filled with worms and larvae. It was atrocious. We notified our server, who seemed genuinely apologetic and offered a new bowl- no thank you. But when the bill came, there was no comp, and no mention of what had taken place.

We asked our server if there was anything that could be done. He said he would have to speak with his manager. When she came over, she said the following, "Look, this is just what happens with grits or any bag of meal or oats. I eat this stuff all the time, and this is just what happens. It's not like it's going to kill you." And while she did comp the bill, her attitude let us know that she felt as if she were doing us an enormous favor. I'm not sure about anyone else, but I certainly don't eat worms everyday, nor do I think it's as common an occurrence as she made it out to be. It was a truly filthy dining experience and I'll never go back.

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