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Online Repuation Goons

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Restaurant Hospitality, an industry website with an email newsletter, has tips for all you restaurateurs who've had it up to here with negative bloggers, Yelpers, and Chowhounders: "...you can hire an independent, third-party company to manage your online reputation...They monitor all web content about a client like a restaurant, quickly analyzing it to separate the good from the bad. Then they apply sophisticated search optimization techniques to content containing positive mentions." [Restaurant Hospitality]

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