From: [an eater]
Date: Wednesday, March 21, 2007
To: eater complaints dept.
Subject: Call Back to Confirm? WTF?
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Something has started happening that really pissed me off. I'll make a reservation at a nice restaurant, and they'll tell me I have to call them back to confirm it a day before? WTF? Didn't I just call you to make the reservation? Obviously I want to eat there. If an establishment feels the need to have reservations confirmed, shouldn't the onus be on them? Isn't that what normally happens?
This particular time concerns Sushi Sasabune. I made a reservation for about a month from now for four people. When I scoffed at the idea of calling them back, they told me four people was a "large party." This never happened when I made reservations for the Los Angeles outpost. Perhaps you could all shed some light on this situation.
Thanks.
