Bad news for Zagat subscribers. It seems that an accounting department mix-up is going to set NY-based subscribers back a whopping $4.18 a piece tomorrow, when credit cards on file are charged for taxes Zagat didn't collect last year. Get a load of this:
Dear [subscriber],After the jump, one customer reacts.
This letter is to inform you of a billing error associated with your zagat.com subscription. According to New York State Tax laws, zagat.com subscriptions are subject to New York State Tax. Therefore, your credit card will be charged $4.18 on December 7th, 2006, for past taxes due on your subscription. If you have any questions about this charge, please contact Zagat Survey at email@example.com.
We apologize for the inconvenience.
Zagat Survey Customer Service
"Truly amazing...just got an email from Zagat telling me that I would be charged for back taxes because they forgot to calculate them! Well, it's been 11 months since the last Zagat charge and guess what? I don't work for that company anymore and that card was cancelled. But what chutzpah these guys have!"We tend to agree. All in, 11 for Service, 10 for decor.